Our healthcare digital marketing agency can help your medical practice rank higher in search engines. Make it easier for patients to find your medical practice online and see what causes you to lose out on new patients.
Specialized designs and content for your practice.
Specialized designs and content for your practice.
Specialized designs and content for your practice.
Specialized designs and content for your practice.
We strictly comply with HIPAA regulations, and all our staff complete mandatory HIPAA certification. Our data security protocols include two-factor authentication, VPNs, and encrypted communication. Additionally, we sign a Business Associate Agreement (BAA) to formalize compliance.
Yes, we are currently undergoing SOC 2 Type II and are ISO 27001 Certified. These rigorous processes ensure that we maintain the highest standards of data security, privacy, and compliance across all our operations.
We assign a dedicated team lead who acts as your account manager and is trained in your processes. If your primary staff member is unavailable, the team lead steps in to ensure there’s no interruption in service.
We support various phone systems, including legacy systems. If you have an extra line, you can add a user who can download an app to make calls, similar to Skype or Google Voice. For older systems, we provide a voice-over-IP phone solution that connects directly through your service provider.
Yes, if the volume of prior authorizations is low, our dedicated staff can handle other tasks such as data entry, patient calls, billing, and general administrative duties, ensuring they remain fully productive.
We offer 24/7 support and can handle after-hours calls to ensure patients are reminded of appointments. We can use AI voice bots or human assistants to make these follow-ups and reduce no-show rates significantly.